Red Flush and Casino La Vida Strive for Player Satisfaction

Posted by Gambling News | Casino Bonuses,Casino News | Tuesday 14 September 2010 1:37 pm

Club Red Gaming is home to the award winning online casino Red Flush, as well as the attractive and esteemed Casino La Vida. Both of these casinos offer their players privileged access to a wide range of promotions that are consistently run on a week to week basis. Club Red Gaming casinos are forever on a mission to keep their players happy by re-inventing popular promotions time and time again.

All new Club Red Gaming online casino players are welcomed into the entertainment environment with tantalising offers that are both rewarding and enjoyable. Red Flush offers 1000 free credits to all new players and encourages them to use this money over the space of 1 hour to enhance their online status to that of a winner. Casino La Vida has a multiple step up offer that gets more enticing with each degree of action, finally rewarding players with free credits upon completion. Both of these opening offers allow online casino players a chance to experience the casinos in full, while testing out the collection of over 450 online casino games that are available.

Once inside the online casino, both Red Flush and Casino La Vida put all their emphasis and energy into keeping their players satisfied. And that is where the casino Marketing teams say that the fun starts:

Keeping our promotions fresh and enticing is really important in making sure our players are content. We will go out of way to ensure this at every turn and it is the most exciting part of our job.

Regular interaction with their players allows Red Flush Casino and Casino La Vida to get the inside scoop on what it is that players want from their game-play at an online casino. From this information they have deduced that simplicity is the key and their players just want to get inside and play and take advantage of the promotional bonuses where they can. Promotions that enhance their loyalty statuses; promotions that offer free spins and match bonuses are all featured within both Casino La Vida and Red Flush on a weekly basis. Red Flush and Casino La Vida have incorporated all of this into their current ongoing promotions, and every week players can experience new games while receiving benefits.

Players can also be randomly rewarded for simply being in the online casino at the right time. With their latest initiative: “Get Spotted at the Casino,” all Club Red Gaming players can receive on the spot prizes such as free credits, free spins, match bonuses and loyalty points just for coming into the online casino and doing what comes naturally to them. Numerous players, from VIPs to new registrants have been awarded with random “Get Spotted” bonuses, and Red Flush and Casino La Vida plan to reward many more players.

This particular promotion is something that both online casinos have decided to run with for a while, as it seems to benefit everyone. A Red Flush Support agent claims that this aspect of his job has made it all the more exciting: "It is quite gratifying, making someone’s day like that. One minute they are playing, next minute they get a pop-up message saying that they have just won free credits. More often than not the player comes onto LiveChat just oozing positive remarks. It makes our jobs as agents much more enjoyable."

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Italian Slots Player Wins Big at All Slots Casino

Posted by Gambling News | Casino News | Sunday 23 May 2010 11:00 pm

All Slots Casino Player Wins Over EUR 66,000 With Two Huge Video Slot Payouts in a Single Week

All Slots Online Casino, a proud member of the Jackpot Factory Group and a leading online slots casino, congratulates Ottavio P. from Italy, who hit a huge EUR 25,110 payout on the popular slot machine, Dance of the Masai. Even more incredible, Ottavio topped that win just three days later, earning an amazing EUR 41,050 on the Jackpot Factory video slot.

Honesty and Reliability Make All Slots Casino a Winner
In an interview with the lucky winner, who has been a member of All Slots Casino since 2007 and is a member of the casino’s VIP Lounge, Ottavio stated that his choice to play at All Slots is based on trust. “So far I have had a good experience with your casino, especially compared to other casinos that sometimes offer big and appealing bonuses, but the results are poor. I noticed that you are a reliable and serious casino compared to others.”

David Brickman, the Jackpot Factory’s Vice President for Player Affairs, said, “Good luck and great fun are what All Slots is about, but trust and honesty are truly the foundations of the relationship we build with our players. On behalf of all of us at All Slots Casino, I warmly congratulate Ottavio and look forward to celebrating more big wins with him in the future.”

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32Red Online Casino Crowned Casino of the Decade

Posted by Gambling News | Casino News | Friday 22 January 2010 3:18 pm

32Red Online Casino receives the first ever Casino of the Decade award by gaming watchdogs, Casinomeister.

The Gibraltar-based online casino operator, 32Red, has been declared Casino of the Decade by leading casino player watchdog and advocacy site, Casinomeister. Following six successive years as the Best Casino winner, the latest title rewards the firm’s consistent performance over the last 10 years.

During the last decade 32Red has featured regularly in award ceremonies and received prestigious nominations. As Casinomeister has highlighted in the past, and also in the company’s most recent award, 32Red has raised the bar for others to follow by pioneering a personal, transparent approach to player support and casino bonuses. In the official announcement, Bryan Bailey of Casinomeister said the following regarding 32Red’s achievements and new award:

"They (32Red) have maintained their focus since their launch: personable customer service, responsive and effective management, professional solid operations. Publicly traded, fully transparent, and they are bound by an ideology that is based on player satisfaction. These guys have a lot to be proud of…again"

32Red CEO, Ed Ware, was delighted by the award, commenting "the Casino of the Decade sits above all other awards in this year’s Casinomeister list and it’s one we receive with a great deal of pride. 32Red aimed to be here when we launched the online casino ( 32Red Casino ) and we’re honoured that, come the end of ‘naughties’, we’re right at the top of our industry".

Ware added that the company philosophy remains unchanged and that it will continue to drive the casino to new heights: "the numerous awards from Casinomeister in the past decade have shown that focussing on the player experience is valued where it matters most – the player’s themselves, which Casinomeister and the award represents. It is both justification of this philosophy and motivation to continue providing a service that really is second to none"

About 32Red:

32Red is the six times winner of the Best Casino award and holder of the Casino of the Decade title from industry watchdog and player advocacy site, Casinomeister. 32Red is renowned for providing industry-leading levels of support to players and for its 350 casino games, including over 250 online slots, online roulette and more. Over 80% of 32Red’s players are from the UK and 32Red is licensed and regulated by the Government of Gibraltar. The Company operates 32Red Casino, 32Red Poker, 32Red Mobile, 32Red Affiliates, 32Red Bet and Dash Casino. 32Red Casino is committed to responsible gambling and ensures the company adheres fully to UK law. 32Red Plc listed on the London Stock Exchange in September 2005.

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Brett Hill wins £25,000 from a free bet at 32Red Casino

Posted by Gambling News | Casino News | Friday 11 December 2009 11:36 am

32Red Casino, the award-winning Gibraltar based online casino, today revealed details on how a lucky player won over GBP25,000 from a free bet on a slot machine shortly after joining.

The player, Brett Hill, was playing the Major Millions slot machine at 32Red when he hit the three jackpot symbols, triggering the GBP25,000 payout and changing Brett’s Christmas instantly. Brett commented, "We have given our children a bit of cash for Christmas and I have just returned from picking up my wife’s brand new car as a result of the win! I’m saving the rest for a holiday or just a rainy day, as well as having a GBP1000 each for Christmas."

Pat Harrison, Operations Director at 32Red, said, "Brett’s win is amazing; he turned the GBP32 free from 32Red for signing up into GBP25,000, and in his own words changed his Christmas and 2010! 32Red would like to congratulate Brett again and wish him all the best for the New Year."

Brett was naturally delighted, with him "dancing around the room like a lunatic". He couldn’t believe the win and asked his wife to double check before he got too carried away. When it was confirmed by his wife and 32Red Brett was equally delighted by his entire 32Red experience, adding "I sent the payments team my account details at 10.30am and noticed my account was in credit GBP25,000 just after dinner time – so quick! The aftercare I was given was second to none – the best of any online casino – most others make you wait a week before getting winnings!"

Major Millions is renowned for producing big winners at 32Red, with Anne C winning over GBP1 million in 2008 through the game’s bonus jackpot. Brett’s win was outside of that jackpot and was produced through the game’s regular pay table. That lead Harrison to add "Brett’s win demonstrates the strength of Major Millions and of our online slots in general, proving that the big wins are out there to be had".

Brett continues to play at 32Red and is particularly fond of Mega Moolah – the online industry’s most generous slot having paid out over GBP6 million earlier this year. Major Millions will no doubt remain his favourite, but with over 250 individual slot games available at 32Red, his options are very much open.

This big win follows another recent win from 32Red’s mobile casino, with a GBP20,000 payout the result of a Royal Flush from a GBP25 bet on video poker. Stephen McDonald, 32Red Mobile manager, said, "J.P from London enjoyed classic video poker and a spectacular win on the go using his phone and 32Red Mobile."

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32Red Online Casino Short-Listed for Casino Operator of the Year 2009

Posted by Gambling News | Casino Bonuses,Casino News | Friday 6 November 2009 5:53 am

32Red Online Casino named as a candidate for the prestigious eGaming Review Casino Operator of the Year title

32Red Online Casino has been announced as a nominee for eGaming Review’s Casino Operator of the Year award for 2009. This follows earlier success in the year for the Gibraltar-based online casino when announced as the winner of Casinomeister’s Best Casino title for an unprecedented sixth consecutive year.

The award-winning gaming operator was delighted to hear the news from eGaming Review, with company CEO, Ed Ware, highlighting the nomination as further vindication for the casino’s long-held philosophy that the player experience, transparency and support come first.

"We launched 32Red in 2002 and immediately set about changing preconceptions of the online gaming industry, setting up a framework where players enjoy top casino games, bonuses and a fair and honest playing environment. Our nomination demonstrates the importance of these qualities to the gaming industry still, and are elements we plan to build on indefinitely."

32Red’s candidacy follows a year of flux in the industry caused by the global economy, with 32Red adapting to the changing times positively through an extensive and ongoing television advertising campaign, as well as sponsoring the English Championship side, Swansea City Football Club. The result has been elevated recruitment figures (as released in Q1 results for 2009), lending Ware to add, "More and more players are enjoying what 32Red has to offer and we’re positive, that come the year end of year, we’ll be in a stronger position than ever".

32Red Online Casino is a certified member of eCOGRA – gaming industry watchdogs – which monitor payout percentages and the entire casino operation to ensure a fair experience for players. Additionally, 32Red are based and licensed in the British Overseas Territory of Gibraltar – a widely respected gaming jurisdiction. Although UK facing, the online casino has an international player base, with multi-lingual and currency support available.

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